Dog’s Life LLC (And Cats Too!) is a boarding, daycare and grooming business located in Goodlettesville, TN. The brainchild of owner/operator Diane Towson (pictured above), Dog’s Life LLC opened in May of this year and has been steadily building their client base ever since. That’s not surprising once you get a tour of the facility and, of course, once you meet Diane.
I found out about Diane from a friend. We were talking one night after dinner and I told her I was thinking about doing some blog posts on local businesses. She told me I needed to check out this grooming business a friend of hers owned. I found them online and, after a little research, I decided to just show up one day and see things for myself.
I arrived on a gorgeous fall day in Tennessee. A bit warm in the sunshine but the breeze let you know that wouldn’t last much longer. The gravel driveway pops and crunches as it leads up to the main building. A long wooden fence runs next to most of the drive, one side of a large outdoor play area. The trees had lost most of their leaves save a few stragglers.
The first thing I noticed was how calming the environment was. When you reach the end of the driveway you’re surrounded on almost all sides by trees. I guess I was expecting a more industrial park feel, but I was wrong. The vibe they’ve created is more like visiting friends in the country, complete with a park bench in the front if you’d like to sit and talk a while.
I opened the door and entered the front desk/receiving area and there was Diane sitting behind the counter. I introduced myself, explained why I was there and we talked a while about animals and their personalities. She talked about subtle signs in the behavior of dogs and what they meant, and how to act around them to establish the proper relationship. She spoke of small indications of stress to look for and how to make them feel more comfortable. It didn’t take long to realize that all my collected knowledge of dogs could easily be stored in her little finger.
Diane gave me a tour of the place and described all the work they had done. There are specially made units to accommodate single dogs or families of dogs. She showed me how the units are designed in a way that no sharp or rough edges are able to come in contact with the animals. We went through the spacious grooming area and the lounge.
Through the back door is an outdoor play area. I took the photo above at the top of the steps that lead down to the back yard. You can see the view from back there. It’s not as big as the play yard in the front, but it has its own charm about it.
The front play area is huge with lots of room to run around. The two soft-backed lawn chairs sitting out let me know that Diane and her crew don’t just put the dogs in the yard and go on to other things, they’re with them and interacting.
It was remarkable how clean this place was. I know caring and grooming for animals can be a messy business, but that doesn’t stop Diane from running a clean ship. This was a sanitary and safe environment and I must reiterate that I showed up unannounced.
As much as the facilities impressed me, it was the knowledge and attention to detail that Diane possesses that impressed me more. While we were talking, she mentioned how she had written an email, in the voice of a dog she was boarding, describing what went on that day to the owner. She even sent pictures of them playing that day.
Little things like that go a long way in my opinion, and I know my dog owning friends would eat that up. It speaks to the fact that Diane loves animals and genuinely understands the relationships with their owners. She is good at what she does because she loves what she does.
If you’d like to hear what other people are saying about Dog’s Life, or to see tons of pictures of their clients, check out their Facebook Fan Page.